Here a few screenshots of the driver settings, not sure whether this helps (sorry, German… I always did trial and error as mentioned above when having to install the driver on a new device - it never “just” worked…)
From the events tab (approximate translation…):
Device configured (oem45.inf):
The device USB\VID_2139&PID_0101\6&2f27204&0&8 was configured.
As a first step you could go to the unknown device and go to update or reinstall driver. And then select this driver file that was extracted by the installer: C:\Program Files (x86)\Eigenlabs\driver-1.0.10\EigenAlpha.inf
Aha! That finally did it. We have lights and sound now! (At least in Modular Synth mode.) Thank you so much! Now to play around with the settings and get it really going, haha.
It wasn’t exactly reinstalling the driver, no. It was manually linking the “Unknown device” to the already installed driver. For whatever reason, installing it didn’t sync that up automatically.
Tried to get this running under windows and I’m getting a “Please install EigenD support package” error. I’m guessing I need some files from the Eigenharp website but it’s down, would greatly appreciate any help in getting this running!
yeah, unfortunately the Eigenlabs website is pretty unreliable these days, it goes up and down regularly.
I assume you have followed this :
generally,
you’ll need to install the windows driver, as it mentions above.
I thought the runtime was not required for installation, as its pretty much just python, plus some outdated vsts, and samples - but it may be the installed checks for it anyway?
though, not sure if the error is for this, or the windows driver.
do you have the usb driver that came with the eigenharp?
this contains the runtime package… in fact, you can install from there, and then just update with latest community release.
unfortunately, I dont have a copy of the runtime, as its was a very large upload, so didn’t want to store it.
in past people have been able to get it from archive.org , but that doesn’t seem to work now… (at least, I couldn’t find it)
can you try to just install the driver and see if this works, otherwise, we’ll have to see if we can dig up the runtime, and upload it somewhere.
(if someone hasn’t already done this)
I did follow the guide and tried several things. It’s been a while so forgive me if I’m light on the details, but I have tried to get this running on both linux and windows.
On linux tried building from source and gave up after numerous issues with the older python version. On windows I’m pretty sure I installed the driver and pointed my eigenharp to it as instructed in this thread, but maybe it didn’t install fully?
Archive.org was also my go-to for getting the files needed but it doesn’t seem like they host them
yeah, id not advise building (eigend) from source, its got a number of dependancies that are tricky to get right. esp. as you say the part where you need python 2.7 and some packages for it.
double check the driver.
as I said the bit I cannot remember offhand is if the installer checks for the runtime package, it may do… as for a one click installed you’d need it - to get the like of python, and various vsts/samples used by the factory presets.
however, in theory you don’t need it… you can see with the macOS install I dont really recommend it.
archive.org is a bit odd, I think it previously did have them, as others used it - but perhaps they have changed their policy for storing binaries.
do you not have the original usb stick supplied with it?
whilst EigenD is old, the runtime package has not changed.
btw: are we talking about a pico, tau or alpha?
edit: Im trying to find somewhere to upload…
but I dont have enough space on my dropbox account, and GitHub is not liking large binary files.
ok, Ive uploaded to an iDrive account, see wiki post for details
important note about resources
I’ve decided the original installer for resources is pretty much useless today, the macOS wont run, it’s also containing vsts that will no longer work on any modern pc. - and they were demos/freely available ones anyway.
instead, Ive unpacked the file, and upload the loops, impulse responses and sound fonts individually.
these can be unpacked by the user into the EigenD folder.
a little more work for users ,
but its clearer what you have, dont install stuff you cannot use, and also means same files can be used by mac, windows and linux
