I just recently acquired a Pico and I’m trying to get it running with the EigenD software, on a Windows 7 PC.
I’ve downloaded the driver and run time application, then I installed the most recent version of EigenD (2.1.0)
When I try to run the program I’m getting two different errors. One says ‘the program can’t start because pic.dll is missing from your computer. Try reinstalling the program to fix this problem,’ which I have done to no avail.
The second says the same but with MSVCR110.dll in its place.
Can anybody help me get it working please? Thanks In advance,
I guess nobody else(?) has tested EigenD on Win7 in the last years. But I am at least not aware that it doesn’t work, so it’s worth a try.
Also ensure that the driver was successfully loaded in the device manager. This can be a matter of installing/uninstalling and finding the right USB port initially on Windows. Fortunately, as soon as it works it usually keeps working.
If you have access to a Mac (a cheap used one should be sufficient) it might also be worth to look into Meta Morph (which is Mac-only atm.), This is a collection of Eigenharp modules for the virtual modular environment VCV. It offers access to the entire VCV plugin ecosystem while still maintaining (close to) audio-rate modulations that EigenD was made for.
Sounds like you need to install the Visual C++ Redistributable. (It’s quite a common thing; often gone through this. If you Google the .dll you’ll find notes about it; simple to fix.)
edit
Welcome to the forum Leigh, just realised that was my Pico you bought.
The Redistributable will certainly sort MSVCR out…not sure about the other one, but we can tackle that if it persists.
…just asked ChatGPT which version of the Visual C++ Redistributable would work with Windows 7 and contain MSVCR110.dll, and it suggested 2012.
vcredist_x86.exe for 32bit Windows, or vcredist_x64.exe for 64bit.
I’m not sure which you’d need for the 64bit OS…does it depend on whether the application is 32bit or 64bit? But you could try both. Won’t do any harm. Just checked my PC and it has about a dozen mixed versions.
Run a virtual synth in a DAW and point the output of the virtual MIDI port at it
There might have been more to it, and you’ll need to figure out the device’s own button menu too, but that’s as much as I remember. (I did say it was complicated.)
I installed the file you suggested and I’m still getting the same message
I actually noticed something strange, the files in ‘bin’ seen to be showing up as properties of other applications I have (please see attached picture )
Is this normal? I’ve found, for instance, pic dl, but it’s showing up as being a file from another program
that doesn’t matter the whole file extension mapping on windows is primitive, and doesn’t mean anything.
there is no EigenD 64bit build for windows, so this is to be expected.
im confused, how do you get the two different errors? what are you trying to run?
missing pic.dll would be odd, as its clearly present.
the msvcr100.dll is indeed the vc++ runtime, which could install if missing. Im slightly surprised, as I dont remember having to install this when Ive previously installed eigend on windows, it was already present.
are you running this from the Start menu?
as some of the excutables are not designed to be run directly from explorer… many are ‘advanced’ tools that users would not use.
(unfortunately, I dont have it installed on my Windows laptop at the moment, so can’t give more specific advice…)
Good to hear that it works on the Windows 10 PC! In case you still want to check the status of the driver at some point: Open the device manager and check whether there is an exclamation mark next to the (I think it is called) “Eigenharp Pico” entry. Or whether there is any such entry at all (or e.g. only something along the lines of “unknown usb-device”).
In the case of an exclamation mark it usually helped for me to uninstall and reinstall the driver, potentially plugging the Pico into another USB port, reinstalling again - until it suddently worked.
As far as I remember the driver hasn’t changed in ages, so I think I (and the other Windows users) also got it to work on Win7 back then.
I didn’t get the Pico to light up or anything, should it automatically turn on at some point? I will check the driver is working tomorrow and hopefully, I can begin learning EigenD…
